Privacy Policy

Beenaam Fashion
Last Updated: 15 October 2026

1. Introduction

Beenaam Fashion (“we”, “us”, or “our”) operates an online clothing store through which customers can browse and purchase fashion products. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, contact us, or use our services.

By using our website, you acknowledge this policy. Where consent is required by applicable law, we will seek it appropriately.

2. Information We Collect

Depending on how you use our website, we may collect:

  • Contact details: Name, phone number, email address, billing address, and delivery address.

  • Order details: Products purchased, order history, transaction references, delivery instructions, and return or refund requests.

  • Payment-related information: Payment status and transaction references. Card, UPI, or other payment credentials may be processed by third-party payment providers; we do not intend to store complete payment credentials ourselves.

  • Technical information: Browser type, device information, IP address, website activity, and cookie-related data where applicable.

  • Customer communications: Information you provide when contacting customer support, submitting a complaint, or sharing feedback.

Please provide accurate and up-to-date information when placing an order.

3. How We Use Your Information

We may use your information to:

  • Process, confirm, pack, ship, and deliver orders.

  • Send order confirmations, invoices, tracking updates, and service notifications.

  • Handle returns, exchanges, refunds, and customer complaints.

  • Respond to questions and provide customer support.

  • Prevent fraud, misuse, unauthorised transactions, and security incidents.

  • Improve our website, products, services, and shopping experience.

  • Send promotional communications where permitted and, where required, with your consent.

  • Comply with applicable legal, tax, accounting, and regulatory obligations.

4. Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including courier companies, payment gateways, website hosting providers, customer support services, analytics providers, and professional advisers.

We may also disclose information where required by law, a lawful government request, or to protect our legal rights and the safety of customers.

We do not intend to sell customers’ personal information as a standalone commercial product.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support essential functions, remember preferences, understand website usage, and improve performance. Advertising or analytics cookies may be used where configured and permitted by law.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security and Retention

We take reasonable measures to protect personal information against unauthorised access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary to fulfil the purposes described in this policy, meet legal and accounting requirements, resolve disputes, and enforce our agreements.

7. Your Choices and Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information, or withdraw consent where processing is based on consent. Some information may need to be retained to complete transactions or meet legal obligations.

To make a privacy-related request, contact us using the details provided below.

8. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party payment and delivery services. Their privacy practices are governed by their own policies. We encourage you to review those policies when using their services.

9. Children’s Privacy

Our website is intended for people who can lawfully make purchases or use the service with appropriate consent where required. We do not knowingly collect personal information from children in violation of applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be published on this page with an updated revision date.

11. Contact and Grievance Redressal

For privacy questions, requests, or complaints, contact:

Beenaam Fashion
Near Police Station, Binaganj, Chachaura Binaganj, Main Road, Mahesh Medical Store, A B Road, Chachaura Binaganj, Guna, Madhya Pradesh – 473118
GSTIN: 23FKJPK5242Q1ZN
Grievance Officer: Iqbal Qureshi
Phone: 9892000000
Email: info@beenaamfashion.com

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